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What Is a Bank Teller?

A bank teller is an employee of the bank who deals with customers face to face. Bank tellers are the people who you interact with when you go to the bank to deposit or withdraw money, among other things. Sometimes, they are also called cashiers. In order to become a bank teller, the requirements are usually minimal. In many cases, a high school diploma is all that is required, plus on-the-job training. Naturally, certain skills are expected of a bank teller. These include basic mathematical functions as well as people skills. Bank tellers may also be required to undergo a background check before getting hired.

While bank tellers are most often thought of as receiving money for deposits and giving out money for withdrawals, they also perform a host of other functions. For example, a bank teller is the person who cashes a check for clients. A bank teller also issues negotiable items such as money orders, traveler’s checks, and cashier’s checks. More so, a bank teller can be assigned to make referrals, promote the bank’s products, resolve issues that customers may have, and balance the vault, cash drawers, and ATMs.

The usual set up in a bank is that each teller has his own station - the window where customers go to for transactions. The teller is responsible for his own station and may have to answer to a supervisor, or a head teller.

Currently, this profession is not that popular anymore due to the advances in technology. More and more, banking transactions are being conducted via the ATM, over the telephone, and online.

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